Typical gaps we still see in Microsoft 365 reviews
MFA, privileged access, patching, and scope. Patterns from real reviews.
Most of the organisations we work with run on Microsoft 365 and everyday cloud services. That is a strength until configuration drift turns a standard estate into an inconsistent one.
MFA and sign-in
Conditional Access and MFA are table stakes for modern assurance. We still find incomplete coverage or legacy authentication left open where frameworks and insurers expect modern sign-in only. Fix the exceptions list before you assert full coverage to a board.
Privileged access
Break-glass accounts, global admin sprawl, and shared credentials create audit and recovery risk. Tight ownership and monitoring matter more than buying another tool.
Patching and vulnerability discipline
Slippage against policy is a story insurers and buyers understand. Show age of criticals, exceptions with owners, and dates, not a green dashboard with no context.
Scope honesty for Cyber Essentials
If the certificate boundary does not match production reality, you carry silent exposure. Align scope to how work actually happens, then remediate what sits outside by decision, not by accident.
These gaps are fixable. They are also predictable. Addressing them early protects certification, renewal, and any party who later reads your environment with an independent lens.